Welcome to Fruitful IT Services,

your premier destination for expert IT support and solutions in Brisbane and surrounding areas. 

For support or for a quote call or text 0421336091 today!

With over 30 years of collective experience in the technology industry, Mark Buchanan provides a comprehensive range of IT services designed to optimise and secure your business operations. Notably, Mark is an all-around IT professional with expertise in Apple, Unix, Linux and Windows, including home automation products. As a result, you can trust his expertise to deliver the solutions you need. 

Whether in North Brisbane, South Brisbane, or anywhere in between, Fruitful IT solutions are designed to meet your unique needs, ensuring top-notch support right at your doorstep.

At Fruitful IT, Mark understands the unique challenges businesses face when managing technology. That’s why he offers a variety of ongoing support and maintenance packages suitable for all business sizes, from small startups to large enterprises. 

Fruitful IT services include, but are not limited to, Apple technology support, network security, server maintenance across multiple platforms, including Windows, Mac OS Server, and Linux, and cloud management for major providers like iCloud, Office 365, and Google Workspace.

Fruitful IT’s commitment to providing robust and reliable IT solutions is reflected in its proactive approach, which ensures that your systems are always running smoothly and efficiently with minimal downtime. 

From internet modem configuration and security to advanced VPN support for home and small businesses, Mark Buchanan’s Fruitful IT Services is equipped to handle all your IT needs with precision and professionalism.

Choose Mark Buchanan for dependable, expert IT support that keeps your business ahead in a digital world. Contact him today to learn how he can help enhance your IT infrastructure and contribute to your success.

 What to do next?

Have you been told to reset everything and start again?

Give me a call first! 

Will I be billed straight away when I first call you?

Absolutely not! Mark is a human, not a metered chatbot! He will liaise with you first and discuss the problem. From this call, we decide whether it can be done via the phone or requires a call-out.

What if it is a hardware fault or a new device is required?

Mark will guide you through this and recommend who to contact or where to buy. Fruitful IT is not a hardware repair centre or sales channel, so it has no biases or hidden agendas regarding how you spend your money.

What if the issue can’t be fixed?

Through experience, Mark has rarely had this happen. Sometimes, it may require updating a method or process or looking to upgrade to a bigger picture. In saying this, not everyone can afford the solution. Mark can typically provide a workaround or guidance in moving ahead.

Your support checklist

Before contacting Mark for support, please consider what may be required to save money and time.

  • Do you know your passwords?

  • Do you have access to the devices that require 2-step authentication?

  • Are you sure the bills have been paid? For example, Internet or Software Subscriptions.

  • Is there anything blocking or dampening the WiFi signal? 
    Did you know anything water-based (including plants, animals, and people) interrupts or blocks wireless network signals? 

What will it cost?

Fruitful IT is incredibly competitive and fair for home, small or large businesses.

For more complex situations or solutions, it is best to contact for a quote.

On-site

(within 50km of Brisbane CBD - Quote for further out)

$150 for the first hour, $70 per hour thereafter.

Remote**

$70 per hour after the initial agreed consultation.

On-site Emergency

(within 50km of Brisbane CBD - Quote for further out)

$180 for the first hour, $90 per hour after that.

Remote** Emergency

$90 per hour after the initial agreed consultation.

** Remote Access requires remote control software to be installed on your nominated device(s)

Why use Fruitful IT?

If an “IT” guy claims your Apple products are unsuitable for your goal, move on and talk to Mark at Fruitful IT. 

Many IT guys have never owned their own business or worked in the world of creative professionals. They have typically been ingrained or brainwashed in corporate environments and have generally never used Apple, Unix, or Linux products in their home or business lives. You guessed it, Mark has, and his mantra has always been “Right tool for the Job”.